Most days we depart from Honokohau Harbor. However, it is a good idea to call when you arrive on the island to reconfirm your reservation and check-in location.

Due to the sometimes bouncy nature of our ride, people with bad backs, older people who are frail, and children under 5 years old are not to take our tour. Also, we do not allow pregnant women on our tours.

Absolutely! The ride is generally dry though occasionally we will have some light spray. We will instruct you to keep good cameras covered and you do bring them at your own risk.

We are fortunate to be on the Kona Coast of the Big Island. Our side of the island is protected from wind and weather by three volcanoes so we are rarely affected by bad weather. If it does happen you may cancel or reschedule without penalty.

No, because that takes away from the “raft” experience! Wear sunscreen and a hat and you will be loving it! We also are able to get under the sea caves BECAUSE we do not have a covered raft! (We now have one boat that has a small cover on it. Please us know if that is your preference.)

No, but you are welcome to bring your own reusable water bottle. We have filling stations in the office and on the boat. We also have reusable water bottles available for purchase before your trip that will be filled with cold water waiting for you. There are reusable water bottles available for purchase during check-in.

While staying on the island, you will probably find it cheaper and more convenient to rent a car. Otherwise, there are a number of taxi companies and Uber that can assist you.

We have a strict 48-hour cancellation policy. For parties of 6 or more, we have a 72-hour cancellation policy. No refunds within that time frame.

No, snorkeling is one of the easiest water activities you will ever do! Our patient captains are experts in teaching our guests. We have several different flotation devices on each boat and we have special vests that you can wear while snorkeling.