As the World Health Organization ended the global emergency status of Covid-19 on May, 5th, 2023 our regular 48 hour cancelation policy applies. As long as you contact us outside of 48 hours to your tour it is fully refundable or changeable withiout penalty. Within 48 hours to your tour it is non-refundable/non-changeable.

Sea Quest Hawaii has always specialized in small groups on each of our tours. Now, to ensure physical distancing is possible, we have limited our tour group size to either half capacity or less for the protection of both our guests and staff. For example, our 33 passenger vessel has been limited to 14. Our 18 passenger vessel has been limited to 8, and so on. We recognize that without a sense of safety surrounding your excursion you will not be able to immerse yourself in the experience and that is what we aim to do- to create a safe and thoroughly enjoyable excursion in which you feel completely at ease to enjoy your surroundings, your guides, and all that the Kona Coast has to offer.

During this unprecedented time of restricted travel, we are seeing lower numbers of travelers and excursion participants. As a rule, we require a minimum of 4 guests in order to confirm a tour. We will stay in touch with you regarding the status of your excursion should it not be confirmed. There are a few options available to you at that point and our team will happily assist you. Should you tour not confirm, you are entitled to a full refund.

This is very rare as the Kona Coast is blessed with the best weather, least rain, and calmest seas in the state. The occasional gloomy sky can quickly turn sunny as well. For this reason, should the need arise, Sea Quest reserves the right to determine whether or not the trip will be canceled at the scheduled time of departure. If the trip is canceled, you may reschedule for a later date (subject to availability) or receive a refund.

In addition to Kealakekua Bay and Honaunau, we have selected several secluded snorkeling locations for the third spot on our Expedition South Kona tour. These snorkel sights are less protected than Kealakekua and Honaunau; therefore, your captain selects the third snorkel sight on the day of the tour based on the prevailing conditions. Regardless of the location the captain selects that day, you’ll know you will be in areas typically not snorkeled by any other tour companies and that you wouldn’t have visited any other way.

Along with ample sunshine, the islands are also blessed with abundant daily rainfall, which nourishes the lushness and creates the erosive force that continues to shape all the fascinating geology. Most of the island’s waterfalls are sustained only by rainfall, and misty showers often delight passengers with rainbows along the tour. Usually, our typical high cumulus clouds and precipitation do not diminish the quality of your tour, but instead give it dimension and add other exciting facets to your experience. However, if the pilot determines that prevailing visibility, cloud cover, or wind speeds do not allow for a good air tour, or if it is not safe to fly, we will of course cancel the flight. Because weather conditions can change dramatically day to day and hour by hour, we often cannot make a determination about your flight prior to your check‐in time.

There are no bathrooms on board for our trips; however, we like to say we have the world’s largest restroom available. With that in mind, we suggest you plan ahead and use the facilities near our check-in location before you depart. Once onboard, your first opportunity to get into the water will be approximately 30-40 minutes into the trip.

All changes to and/or cancellations of a reservation must be made 48 hours before the tour start time.

Contact us by phone to cancel or inquire about a cancellation. No-shows and cancelations within 48 hours to the tour will be charged the full price. Guests wanting to reschedule within 48 hours will incur a rebook fee of 75% of the regular tour price.

Customers will receive a full refund in the case of operator cancellation due to weather or other unforeseen circumstances.

If you have equipment that you are comfortable with, feel free to bring it if you like! The snorkel gear we keep onboard is excellent- silicone masks, dry snorkels with purge valves, etc. For your protection, we sanitize the equipment after each use. There is no discount for providing your own equipment.

If you have never snorkeled before we will you show me how

Definitely! All you do to snorkel is float on the surface and look down at the beauty below. You might be surprised at how buoyant you are in salt water. It’s quite different than a lake or a pool. We also have plenty of flotation devices such as snorkel vests and foam pool noodles for extra floatation to put you at ease so that you can enjoy the view. Standing on the ladder is a great place to start. Once you feel comfortable, you can paddle off. However, this does not apply to either the Night Manta Experience or the Dolphin Encounter. Both of these tours require that you be a strong swimmer with snorkeling experience. Feel free to call us to elaborate.

The snacks we serve on our tours vary by trip, but none include meat. The EXPEDITION SOUTH KONA tours serve a deli lunch which includes a sandwich that does include meat. With advance notice, we can easily order a vegetarian, vegan, or gluten-free lunch. We also offer juices and water for your refreshment. For your safety, Sea Quest is a non-alcoholic adventure.

The MANTA RAIV and LILIKOI both offer shade and are typically used on our EXPEDITION SOUTH KONA snorkel tours, but on occasion may also be used on our other snorkel tours. Our other rafts do not have a canopy which increases the number of caves we can explore along the coast. We suggest our guests bring along and apply beforehand a waterproof and environmentally friendly sunscreen, or wearing a rash guard or paddle shirt. We have both available for purchase. For some guests, a hat might be a good idea too. Just make sure it won’t blow off and end up in the ocean. If you take the proper precautions, you can easily avoid overexposure. Kona weather typically is cloudy in the afternoon, so those who are very concerned will often choose our three-hour CAPTAIN COOK EXPRESS.

Yes. This is not white water rafting. Some people even bring video cameras! That said, Sea Quest rents GoPro cameras at our check-in location. You may reserve one ahead of time when you make your reservation on our website!